FAQ PAGE

FREQUENTLY ASKED QUESTIONS

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When cleaned as directed, your electrostatic air filter will give you many years of trouble-free use. Failure to properly clean the filter may lessen filter effectiveness, and as with any air filter, it is possible for an excessive dirt buildup to cause air flow resistance sufficient enough to damage other ventilation components. Depending on your specific situation, the filter should be cleaned every 4-6 weeks.

CLEANING INSTRUCTIONS:

  • Simply remove the air filter.
  • Flush with water in opposite direction of air flow arrows then rinse the other side.
  • Spray with C.E.F. Cleaner to remove stubborn stains.
  • Rinse thoroughly to remove remaining dirt.
  • Drain excess water, let filter air dry.
  • Once the filter is dry, apply UOK Deodorizer for odor control. Can be repeated when desired.
  • Once all steps are complete, re-install air filter.
  • Electrostatic air filters should be placed in the same exact location that your current air filter is. Most air filters are located either next to the furnace or at the end of a large return vent. Just replace your current disposable air filter with the same size permanent electrostatic air filter.
    The average throw-away filter traps less than 10% of the particles in the air. Our electrostatic air filters trap as much as 94% of the particles in the air while still providing optimal airflow for your air system.
    Electrostatic air filters work by using specially engineered fibers that produce an electric charge (like static electricity) that collects air pollutants and traps them in the filter, so they stay out of the air you breathe.
    The Air-Care Electrostatic Air Filter is rated a MERV 8.
    All filters are built to order. Please allow 7-10 business days from the time you placed your order for delivery.
    All products are shipped FedEx Ground. A physical street address is required when ordering.
    Once your order has shipped, you will receive a tracking number via email.

    Business Hours are M-F from 8 am – 4 pm PST.

    Phone Calls outside of business hours will be directed to a voice mailbox and the call will be returned the next business day.

    Emails are returned the same business day or the next business day if outside of regular business hours.

    Please call 1-800-322-9919 or email Us @ cs@air-care.com to order our C.E.F cleaner for your electrostatic filter.

    Please call 1-800-322-9919 or email Us @ cs@air-care.com to order our UOK deodorizer for your electrostatic filter.